![]() "They must be exposed for fabricating and manufacturing pleasant experience while they fleece innocent passengers who don’t have a voice and are forced to follow their high handedness," Dua said, responding to a Twitter user who shared her experience.įor more on news and current affairs from around the world please visit Indiatimes News. This guy's are horrible, they ask money for everything. As per the Indian government directives, web check-in for passengers is available 48 hr to 60 min before domestic flight departure, and 24 hr to 75 min before international flight departure. On 15th this month I was traveling with two kids, Guwahat - Kolkata, flight was empty, still they gave me three different seats, they said I need to pay extra to seat together. Many others on Twitter also shared similar experiences and some even said that IndiGo charged them Rs 200 for the printing of a boarding pass. Passengers are required to meet the timelines mentioned for checking in from different media. When this was brought in to notice of gentleman at counter,he readily agreed the mistake but card was already charged by then.- Rohan Dua October 22, 2021 Indigo Airlines has clear rules on check in times and process. Only one hand baggage weighed 9.6 kg, which was clubbed as a check-in baggage. I also tried best to explain that neither baggage weighed more than 15 kg. When this was brought in to notice of gentleman at counter, he readily agreed the mistake but card was already charged by then. He further said that neither baggage weighed more than 15 kg. I tried best to explain that difference was 2 kg for hand baggage but crew didnt listen to us." One weighed 9.6 kg, others were 12.3 kg & 14 kg - all of which met criterion of weight less than 15 kg. Scindia October 21, 2021įollowing this IndiGo, in a statement said that Dua and his co-passenger were charged extra as they had excess baggage of 7 /70NbN8gmh3- IndiGo October 21, 2021ĭua contested this claim and said that "We only had three baggages. Indigo Check in Airport check-in: The basic way to check-in at the airport. Travelers who are flying internationally should check-in the baggage 75 to 25 minutes before the departure time. Will definitely look into this.- Jyotiraditya M. Travelers who are flying domestically should check-in within 60 to 20 minutes before departure. The minister responded to the tweet saying "Will definitely look into this." Saw an elderly couple in tears before this man who argued with me for the same /g08P25gqc3- Rohan Dua October 21, 2021 So whose crew during last 10 years have several times manhandled passengers, is forcing people to buy seats at Rs 750 apiece under mandatory web check in & pay for baggage at Mohali airport Journalist Rohan Dua had said in a tweet that the airline is forcing people to buy seats at Rs 750 apiece under mandatory web check-in and pay for baggage at Mohali airport.ĭua added that he saw an elderly couple in tears before the Indigo staff who argued with him for the same. Rakesh Gangwal, an aviation industry veteran and entrepreneur.Civil Aviation Minister Jyotiraditya Scindia, has said he will definitely look into the issue after a passenger accused IndiGo of forcing people to buy seats paying extra under mandatory web check-in. IndiGo is led by its President, Aditya Ghosh and is promoted by InterGlobe Enterprises and Mr. The first international flight commenced on September 01, 2011. IndiGo currently operate International flights to 5 destinations, namely, Bangkok, Dubai, Kathmandu, Muscat and Singapore. With its fleet of 70 new Airbus A320 aircraft, the airline offers 447 daily flights connecting 34 destinations - Agartala, Ahmedabad, Bengaluru, Bhubaneswar, Chandigarh, Coimbatore, Chennai, Delhi, Dibrugarh, Goa, Guwahati, Hyderabad, Imphal, Indore, Jaipur, Jammu, Kochi, Kolkata, Lucknow, Mumbai, Nagpur, Patna, Pune, Raipur, Ranchi, Srinagar, Trivandrum, Vadodara & Vishakhapatnam. IndiGo’s Technical Dispatch Reliability is 99.94% making it the airline with the least number of cancellations in India. IndiGo’s On Time Performance is one of the best in India. Take a print-out before you head to the airport. For domestic flights, web check-in can be done 1 hour before domestic flights. ![]() IndiGo has a simple philosophy: offer fares that are always low, flights that are on time, and a courteous, hassle-free travel experience. For international travel, you can do web check-in about 2 hours before the flight departure. IndiGo is the fastest growing low cost carrier in the world (source: CAPA). IndiGo is India's largest airline with a market share of 29.1 per cent as of August, 2013 as well as the country's largest low fare carrier.
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